SECRETARYGENERAL’S DESK

Greetings from the Asian-Pacific Postal Union!

November has been a month of meaningful engagement and steady progress for our region. Everywhere I look across the Asia-Pacific, postal organizations are moving ahead with determination — adapting to digital change, responding to evolving customer needs, and finding new ways to stay competitive. Change is never easy, but it has become the very force helping us renew and reenergize our sector.

Today, our industry stands at an important crossroads. Technology,
innovation, and public service must grow together. Many of our member Posts are modernizing their networks, adopting greener practices, and building new connections with communities and businesses. These efforts go beyond responding to challenges — they reflect a deeper purpose: ensuring that the Post continues to be a trusted public institution and a partner in national development.

During my visit to Nadi, Fiji this month for the Pacific Postal Conference 2025, I witnessed this spirit of progress firsthand. Postal leaders from across the Pacific came together to discuss how small and geographically dispersed nations can use digital tools, strengthen financial inclusion, and expand logistics despite unique constraints. The sincerity and optimism in those discussions reminded me once again that regional cooperation is one of our greatest strengths. When we share ideas and experiences, even difficult challenges begin to look like shared opportunities.

This shared sense of purpose is what defines our Asia- Pacific postal family. Whether large or small, every member is navigating similar questions: how to modernize while preserving identity, how to compete while ensuring universal service, and how to remain financially strong while putting people first. The answers lie not only in technology, but in the values that have always guided the postal sector — reliability, inclusion, and service to the public.

At the APPU Bureau, we remain committed to turning these values into practical support. Our ongoing work on ecommerce, postal regulation, and operational excellence is aimed at helping members manage change with confidence. In December, the 12 APPU Postal Business Forum being hosted in Bangkok will be another important
step—bringing together postal leaders, CEOs, and partners from across and beyond the region to reflect on experiences and shape our path forward.